Privacy Policy

Last updated: April 2025

Narapatih Institute (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect personal information provided through this website and related communications.

Narapatih Institute is an independent education provider. We are not part of the Association of Business Executives (ABE). References to ABE relate only to the qualifications offered and do not imply ownership, control, or responsibility for this website or its data processing activities.

Why do we collect and store personal information?

We collect and store personal information to:

• Respond to enquiries and provide information about our programmes
• Support learner registration, administration, and communication
• Deliver education services aligned with qualification requirements
• Meet regulatory, academic, and record-keeping obligations
• Improve our services and communications

Where required, learner information may be retained for academic verification purposes, including confirmation of enrolment or completion.

What personal information do we collect?

Personal information we may collect includes:

• Name, email address, phone number, and contact details
• Enquiry and communication records
• Programme or course interest information
• Enrolment and learner administration data (where applicable)
• Website usage data collected via cookies or similar technologies

We only collect information that is relevant and necessary for the purposes described above.

How do we collect personal information?

1. Information you provide directly, such as when you complete enquiry forms, contact us via WhatsApp or email, register for information, or enrol in a programme.
2. Information collected automatically, such as website usage data through cookies, analytics tools, or similar technologies when you visit our website.

How do we use personal information?

We may use personal information to:

• Respond to enquiries and provide requested information
• Communicate programme updates or administrative information
• Support learner engagement and academic administration
• Conduct internal reviews and improve service quality

We do not use personal data for automated decision-making or profiling that produces legal or significant effects.

Will we share personal information?

We do not sell personal information.

Personal information may be shared only where necessary, including:

• With service providers supporting website hosting, communications, or administration
• With awarding bodies (such as ABE) only where required for learner registration, assessment, or verification, in accordance with qualification requirements
• Where required by law or regulatory authorities

Any third parties are required to handle personal data securely and in accordance with applicable data protection laws.

How do we keep personal information secure?

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. While we take reasonable steps to safeguard information, no internet transmission is completely secure.

Your rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of data where legally permissible
• Withdraw consent for communications at any time

Requests can be made using the contact details below.

Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Narapatih Institute
Email: abe.indonesia@narapatih.id